Terms and Conditions

1. Agreement to Terms

By accessing and using hesyfyu.com (the "Website") and our footwear repair services (the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Website or Services.

2. Services Description

hesyfyu.com provides footwear repair services including, but not limited to, sole replacement, heel repair, stitching, cleaning, and restoration. The specific services available may change from time to time at our discretion.

3. User Obligations

When using our Website and Services, you agree to:

• Provide accurate and complete information about your footwear and repair needs
• Pay all fees associated with the Services in a timely manner
• Collect your repaired footwear within 30 days of completion notification
• Inspect repaired items upon collection and notify us immediately of any issues
• Use the Website in compliance with all applicable laws and regulations
• Not engage in any activity that could damage, disable, or impair the Website's functionality
• Not attempt to gain unauthorized access to any portion of the Website or its related systems

4. Service Limitations

We reserve the right to refuse service for items that:

• Are deemed beyond reasonable repair
• Pose health or safety risks (excessive contamination, mold, etc.)
• Require materials or techniques beyond our capabilities
• Are counterfeit products

Additionally, we cannot guarantee exact color matching for all materials or the availability of specific replacement parts for all footwear brands and models.

5. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of hesyfyu.com or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit the Website or any portion of it without our explicit written permission.

6. Pricing and Payment

All prices displayed on the Website are in the local currency and exclusive of applicable taxes unless otherwise stated. We reserve the right to modify pricing at any time. Final pricing for repair services may be adjusted after physical inspection of your footwear.

Payment is required upon service completion before the release of repaired items. We accept various payment methods as indicated on our Website.

7. Liability Limitations

To the maximum extent permitted by law, hesyfyu.com and its affiliates shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our Services
• Any pre-existing conditions or damage to your footwear
• Damage occurring during the repair process that is a reasonable risk given the condition of the item
• Loss or damage to items left unclaimed for more than 90 days after completion notification
• Website downtime or service interruptions

Our maximum liability for any claim related to our Services shall be limited to the amount paid for the specific repair service in question.

8. Dispute Resolution

Any dispute arising from these Terms and Conditions or your use of our Services shall first be attempted to be resolved through good-faith negotiation. If such negotiation fails, all disputes shall be resolved through binding arbitration in accordance with the laws of the jurisdiction where our primary business is located.

The arbitration shall be conducted by a single arbitrator, and the decision shall be final and binding on both parties. The costs of arbitration shall be shared equally unless the arbitrator determines otherwise.

9. Abandoned Property

Footwear left unclaimed for more than 90 days after completion notification may be considered abandoned. We reserve the right to dispose of or sell such items to recover service and storage costs.

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of our Services following any changes constitutes your acceptance of the revised terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where our primary business is located, without regard to its conflict of law provisions.

12. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.